07487 735733 | 0800 112 3515
info@lpodacademy.co.uk

Privacy Policy

PRIVACY POLICY


LPOD Academy is committed to protecting and respecting your privacy.

This privacy policy will go over when and why we collect your personal information about people who visit and or book an intensive driving course.

This policy is subject to change at any time and do refer back to this page if you are happy with any changes. By using our website, you’re agreeing to be bound by this privacy policy.

 

Who are we?

We’re an intensive driving course company that is registered on companies house (10262346). Our registered address is 20 Andromeda Way, Brackley, Northamptonshire, NN13 6GU.

We sell driving courses to learners of all abilities and arrange short notice training with approved driving instructors.

 

How we obtain your information

We collect your personal data when using our website, contact us through email, telephone and when you positively opt-in to any of our marketing newsletters.

 

What type of information is collected from you?

We collect data about your name, email address, address, IP Address, phone numbers and relevant information about driving like driving license numbers, theory test certificate numbers etc.

 

When paying or booking a course with us, we use third-party payment processors such as Paypal and Worldpay to process your billing information. We do not store any billing information, it is collected by the payment processors themselves, who themselves specialise in secure online capture and processing of credit/debit card transactions.

 

How we use your personal data?

We may use your data to:

  • Book and process your course booking;
  • Notify an approved driving instructor (the allocated driving instructor)
  • To book theory and practical test(s) on the DVSA’s website;
  • To process “over the phone” payments using WorldPay
  • Notify you of any changes to your intensive driving course
  • To inform you about our services, offers and promotions.

We may retain your information in order for us to carry out our services such as retest(s). We will only your information for as long as is necessary for the relevant activity.

 

Who can access your information?

We will not sell or rent your information to third parties.

 

We will not share your information with the third parties for marketing purposes.

 

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process course bookings and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the LPOD Academy Network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

 

When you are using our secure online payment pages, your donation is processed by a third party payment processor (Worldpay or Paypal), who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@lpodacademy.co.uk or telephone on 0800 112 3515.

 

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at:info@lpodacademy.co.uk, or alternatively, you can telephone 0800 112 3515.

You have the right to ask for a copy of the information LPOD Academy hold about you. Simply contact us.

 

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of ‘cookies’

Like many other websites, the LPOD Academy website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell services/products to you.
QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@lpodacademy.co.uk or by mail at LPOD ACADEMY LTD

[Re: Privacy Compliance Officer]

[20 Andromeda Way, Brackley, Brackley, NTH, NN13 6PX, United Kingdom]

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